Responsible for leveraging IT resources to solve business needs and problems. They play a crucial role in the development of high-performing and large-volume integration applications. Role will focus on using the agile method to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues, opportunities or problems in order to maximize the benefit of IT and Business investments.
Works on one or more moderate to complex projects
Provides direction, tools, and process support to less senior employees
Knowledge in own discipline
Provides basic support and solutions
Makes decisions within guidelines & policy
Coordinate testing activities between all end user channels (dotcom/mobile/etc.) and the integration platform
Assist in planning and design of solutions via requirements gathering
Create simple workflow models and process maps based on input from multiple sources
Demonstrate knowledge of software design and design patterns, integration standards as well as its applicability at coding and testing cycles
Lead meetings with Technology and Business Partners to gather needs and requirements
Aligns process/procedures to best practice solutions
Analyzes efficiencies and effectiveness of current solutions
Document training programs and knowledge articles
Basic understanding of business principles (Client's systems)
Identifies problems/issues and finds solutions
Monitors compliance and adherence to principles
Partners with business managers
Ensure issues are tracked and resolved, providing activity updates and documenting changes to business work flows and processes
Document service levels
2-5 IT and/or business experience, or any equivalent combination of experience, education, and/or training
Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level
Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain
Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
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